By Larry Barrett, Sean Gallagher  |  Posted 2003-07-02 Print this article Print

McDonald's planned to spend $1 billion over five years to tie all its operations in to a real-time digital network, but the project failed before it even got off the ground.


McDonald's "Innovate" project attempted to create a real-time view of the restaurant chain's business using mostly packaged software.

Innovate applications and infrastructure
Application, Service Product Used Supplier
Application server Oracle 11i Oracle
Enterprise resource
planning system
Oracle 11i, Financials Oracle
Business intelligence/
Oracle 11i Business Intelligence Oracle
Sales performance/
data warehouse
Oracle 9i Oracle
Wide area network routers NA Cisco Systems
Application servers Sun Fire enterprise servers Sun Microsystems
Storage NA EMC
Corporate software systems
Application, Service Product Used Supplier
Accounting General ledger system based on CICS and DB2 IBM, McDonald's in-house custom development
International operations accounting
and management
SunSystems, other in-house and commercial AS/400 applications Systems Union Group (UK) with custom in-house and contractor development
Payroll Lawson Payroll Lawson Software
Human resources self-service Authoria HR Authoria
Customer-relationship management PowerCenter Astute Solutions
Corporate data warehouse Oracle 8, Oracle 9i, DB2, Visual Warehouse Oracle, IBM
Supplier procurement network EFS Network EFS Network
E-commerce software Gentran:Server Sterling Commerce
Point of sale/restaurant
management software
PC POS with in-store processor Custom in-house (U.S.) server development
Point of sale (non-U.S.) NewPOS eMac Digital
Operating Systems
IBM AIX and OS/400, SCO Unix, Caldera OpenDesktop (Linux), Microsoft MS-DOS, Sun Solaris
SOURCES: Baseline research, vendor reports

Senior Writer
Larry, of San Carlos, Calif., was a senior writer and editor at CNet, writing analysis, breaking news and opinion stories. He was technology reporter at the San Jose Business Journal from 1996-1997. He graduated with a B.A. from San Jose State University where he was also executive editor of the daily student newspaper.

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