ZIFFPAGE TITLEDavis Controls Base Case

By Mel Duvall  |  Posted 2006-06-12 Print this article Print

How do you get workers to use a new software application? Try cutting off their e-mail. The CEO of this Canadian manufacturer says it worked for him.

Davis Controls Base Case Headquarters: 2200 Bristol Circle, Oakville, Ontario, Canada
L6H 5R3
Phone: (905) 829-2000
Business: Distributor and manufacturer of process control instrumentation and factory automation devices, such as magnetic level gauges.
Chief Executive: Neil Montgomery
I.T. Supervisor: Jackie Yee
Financials in 2005: $15 million in revenue; net income not disclosed.
Challenge: Combat increasing competition from foreign suppliers by leveraging a suite of workflow and knowledge sharing applications to work more efficiently and smarter.


  • Continue to grow revenue at about 6% a year, from $11.9 million in 2001 to about $16 million in 2006.
  • Maintain current workforce at about 50 employees, by shifting resources from administration to sales.
  • Use workflow features in Exact software to automate business processes and reduce clerical staff, from 9 in 2000 to 3 in 2006.
  • Reduce inventories by 50%, from $1.6 million in 2000 to $800,000 in 2006.

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    Contributing Editor
    Mel Duvall is a veteran business and technology journalist, having written for a variety of daily newspapers and magazines for 17 years. Most recently he was the Business Commerce Editor for Interactive Week, and previously served as a senior business writer for The Financial Post.


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