Sodexho Base Case

By Elizabeth Bennett  |  Posted 2006-08-06 Print this article Print

The food services company turned to an expense management system to keep track of more than 4,000 handheld devices.

Sodexho Base Case

Headquarters: 9801 Washington Blvd., Gaithersburg, MD 20878
Phone: (301) 987-4000 ext. 44555
Business: Provider of catering and facilities management services.
Project Leader: Rob Ingalls
Financials in 2005: $6.3 billion in North American revenue in fiscal year 2005, up from $6 billion in 2004.
Challenge: Develop complete and accurate inventory of all mobile phones and handheld wireless devices.


  • Reduce wireless spending by 25%, from an estimated $4 million in 2004 to $3 million in 2006.*
  • Transfer liability of all 4,000 to 6,000 wireless accounts from employees to the corporation by February 2005.
  • Consolidate wireless providers, from dozens in 2004 to three in 2005.
    * Based on Forrester Research estimates

Senior Writer
Elizabeth has been writing and reporting at Baselinesince its inaugural issue. Most recently, Liz helped Fortune 500 companies with their online strategies as a customer experience analyst at Creative Good. Prior to that, she worked in the organization practice at McKinsey & Co. She holds a B.A. from Vassar College.

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