By Edward Cone  |  Posted 2002-08-06 Print this article Print

Not quite ready to let an outsider like ACS handle everything from processing your payables to administering your health benefits? Ignore Procter & Gamble's precedent at your peril.

You Should Do">

Contracting Out Processes

  1. Think hard about your business. Determine exactly what you want to outsource and why; e.g., whether it is to focus on a core business or cut costs
  2. Keep active. Maintain adequate control so that you can manage the services effectively
  3. Be flexible. Be creative about the terms of the contract's financial structure to get the best return and build the best relationship with your contractor
  4. Be selective. Shop for a contractor that can handle your special needs

Senior Writer and author of the Know It All blog

Ed Cone has worked as a contributing editor at Wired, a staff writer at Forbes, a senior writer for Ziff Davis with Baseline and Interactive Week, and as a freelancer based in Paris and then North Carolina for a wide variety of magazines and papers including the International Herald Tribune, Texas Monthly, and Playboy. He writes an opinion column in his hometown paper, the Greensboro News & Record, and publishes the semi-popular EdCone.com weblog. He lives in North Carolina with his wife, Lisa, two kids, and a dog.

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