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Netflix: Box-Office Star



By Kim S. Nash

  Table of Contents:
  1. Netflix: Box-Office Star
  2. ' How NetFlix Works '

DVD renter Netflix uses customer-tracking software and elbow grease to keep the crowds coming.

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Netflix: Box-Office Star - ' How NetFlix Works '


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How NetFlix Works

Headquarters: 970 University Ave., Los Gatos, CA 95032

Phone: (408) 399-3700

Business: Online DVD rentals

Vice President, Information Technology: Mike Osier

Financials, trailing 12 months: $153 million in sales; $2 million in profits as of Sept. 30.

Challenge: Outrun Walmart.com, which recently started a similar but less expensive DVD-by-mail rental service.

Baseline Goals:

  • 5 million subscribers by 2007, up from 1.5 million now.

  • $1 billion in annual sales by 2007, up from $153 million.

  • 13.2 million trial subscribers by 2007, up from 3.1 million to date.



     
     
    >>> More Projects: Processes Articles          >>> More By Kim S. Nash
     


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