Lightnin: Flash of Brilliance - ' Base Case ' (
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Lightnin: Base Case
Headquarters: 135 Mt. Read Blvd., Rochester, NY 14611
Phone: (585) 436-5550
Business: Worldwide supplier of "flow technology"—industrial and laboratory mixers and impellers.
Chief Information Officer: Richard Gray, vice president of information technology and e-business.
Financials in 2002: Parent company SPX Corp. reported $1.39 billion in sales and $219 million in operating income from Lightnin and other units devoted to flow technology.
Challenge: Improve speed and efficiency of product manufacturing.
BASELINE GOALS:
In 2000, set goal of automating 80% of equipment and spare-part sales through manufacturer's reps with e-commerce—achieved and exceeded (85% in 2002).Improve the quote-to-product delivery cycle time by 25%—achieved in 2002.Reduce I.T. staff and investment in "nonvalue-added" activities—achieved; more than 50% of staff cut in 2002.
Projects: Processes 
