Indiana Heart Hospital: Real-Time E.R. - 'ZIFFPAGE TITLEIndiana Heart Hospital Base '
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Indiana Heart Hospital Base Case
Headquarters: 8075 N. Shadeland Ave., Indianapolis, in 46256
Phone: (317) 621-8000
Business: Cardiac care
Chief Technology Officer: Rick Copple
Financials in 2004: $32 million to $38 million in revenue; $2.6 million in profits.
Challenge: To avoid paper-based processes by using digital patient records, while improving patient safety and treatment.
Baseline Goals:
- Cut monthly medical errors, already down to an average of two in 2004 from 10 in 2003.
- Increase the number of open heart surgeries performed per year, to 700 in 2005 from 650 in 2004 and 492 in 2003.
- Increase the number of emergency room patients to 4,500 per week in 2005, from an average of 3,500 per week in 2004.
Projects: Processes 
