ZIFFPAGE TITLEIndiana Heart Hospital Base

By Kim S. Nash  |  Posted 2005-05-04 Print this article Print

This "digital hospital" has likely paid for itself in less than two years. And it's radically cutting the time it takes to treat a heart attack.


Indiana Heart Hospital Base Case Headquarters: 8075 N. Shadeland Ave., Indianapolis, in 46256
Phone: (317) 621-8000
Business: Cardiac care
Chief Technology Officer: Rick Copple
Financials in 2004: $32 million to $38 million in revenue; $2.6 million in profits.
Challenge: To avoid paper-based processes by using digital patient records, while improving patient safety and treatment.
Baseline Goals:

  • Cut monthly medical errors, already down to an average of two in 2004 from 10 in 2003.
  • Increase the number of open heart surgeries performed per year, to 700 in 2005 from 650 in 2004 and 492 in 2003.
  • Increase the number of emergency room patients to 4,500 per week in 2005, from an average of 3,500 per week in 2004.

Senior Writer
Kim has covered the business of technology for 14 years, doing investigative work and writing about legal issues in the industry, including Microsoft Corp.'s antitrust trial. She has won numerous awards and has a B.S. degree in journalism from Boston University.

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