Southern CoBy Bob Violino | Posted 2006-01-14 Email Print
The electricity distributor restored service in September 2005 to its Mississippi customers within 12 days, instead of 28. A system to find critical documents offered an assist.. Base Case">
Headquarters: 270 Peachtree St. N.W., Atlanta, GA 30303
Phone: (404) 506-5000
Business: Operates Alabama Power, Georgia Power, Gulf Power, Mississippi Power and Savannah Electric.
Chief Information Officer: Rebecca Blalock
Financials in 2004: $11.9 billion in revenue; $1.53 billion in net income.
Challenge: Manage more than 2 million documents and other content, from technical manuals to engineering drawings of boilers and other plant assets, and enable employees in far-flung locations to easily access the information.
I.T., Not Just Elbow Grease, Help Utility's Recovery