What You Should Do

By Larry Barrett  |  Posted 2003-03-19 Print this article Print

Enron's chaotic billing short-circuited money it collected … and owed others. How a SWAT Team stepped forward with a 45-day fix.

When Setting Up Third-Party Billing Systems">

What You Should Do When Setting Up Third-Party Billing Systems

  • Pay now, reconcile later
    Pay the bill as soon as it's entered into the system. If amount is questionable, then start the reconciliation process.

  • Find the Missing
    Set up the system to identify missing bills immediately by programming software to alert managers when bills are late.

  • Spot the Problem
    Write code into the system that identifies bills not fitting a "normal" profile.

  • Own the data
    There must be a single owner of the client name so data from various databases can be collected to create a summary report.

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    Senior Writer
    Larry, of San Carlos, Calif., was a senior writer and editor at CNet, writing analysis, breaking news and opinion stories. He was technology reporter at the San Jose Business Journal from 1996-1997. He graduated with a B.A. from San Jose State University where he was also executive editor of the daily student newspaper.

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