Life of an Enron

By Larry Barrett  |  Posted 2003-03-19 Email Print this article Print

Enron's chaotic billing short-circuited money it collected … and owed others. How a SWAT Team stepped forward with a 45-day fix.


Life of an Enron Bill

The lifecycle of an Enron Energy Services (EES) bill was supposed to go like this:

1. Utility provider generates bill for Enron services customer based on usage measured at the meter.

2. Bill mailed to Enron Energy Services (EES) in Houston.

3. Mail clerks unload mail into bins and haul it up to Enron's Accounts Receivable department.

4. Data entry clerk opens bill and scans it into Documentum digital file.

5. Billing information entered into EES' FASER (Fast Accounting System for Energy Reporting) database.

6. Hard-copy bill saved in storage file.

7. Accounts Payable department extracts payment and mailing information from FASER, and sends check to utility provider.

Senior Writer
Larry, of San Carlos, Calif., was a senior writer and editor at CNet, writing analysis, breaking news and opinion stories. He was technology reporter at the San Jose Business Journal from 1996-1997. He graduated with a B.A. from San Jose State University where he was also executive editor of the daily student newspaper.

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