Life of an EnronBy Larry Barrett | Posted 2003-03-19 Email Print
Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce
Enron's chaotic billing short-circuited money it collected and owed others. How a SWAT Team stepped forward with a 45-day fix.Bill">
Life of an Enron Bill
The lifecycle of an Enron Energy Services (EES) bill was supposed to go like this:
1. Utility provider generates bill for Enron services customer based on usage measured at the meter.
2. Bill mailed to Enron Energy Services (EES) in Houston.
3. Mail clerks unload mail into bins and haul it up to Enron's Accounts Receivable department.
4. Data entry clerk opens bill and scans it into Documentum digital file.
5. Billing information entered into EES' FASER (Fast Accounting System for Energy Reporting) database.
6. Hard-copy bill saved in storage file.
7. Accounts Payable department extracts payment and mailing information from FASER, and sends check to utility provider.