Reference Checks

By Joshua Weinberger Print this article Print

"Anything that saves me time, I'm all for that," says Bite's Judy Wilks. Still, she adds, "It could be a bit more intuitive."

& Company Info">
Reference Checks & Company Info

Bite Communications
Judy Wilks
(415) 614-3620
Project: Boutique San Francisco PR firm has no administrative staff, and runs version 3.3. Saving time was the main goal.

Text 100
Gary Rhoades
(415) 836-5990
Project: This PR firm—Bite's sister company—wasn't looking to reduce paperwork, but to track its expenses to the proper client.

RMH Teleservices
Andy Bronstein
(610) 492-2116
Project: Calling-services provider has 12,000 employees, 300 of whom travel extensively.

Rich McCallister
Dir., Management Accounting and Accts. Payable
Project: Supply-chain management company has been running Concur on a hosted basis for two years, and will eventually have 7,000 users.

U.S. Postal Service
Robert Otto
(202) 268.5400
Project: Three years after choosing Concur, the Postal Service will be upgrading to 6.1 in the coming weeks.

Charles Stahl
Manager of Reimbursements
(302) 892-5654
Project: The chemical conglomerate signed on in 1998, went through rounds of configurations, and then rolled out enterprise-wide in under a year. Uses Concur tools to scan receipts.

Geographic Data Technology
Linda Adams
Accounts Payable Manager
(603) 643-0330
Project: The N.H.-based developer of map databases just went live in January on a Microsoft Great Plains edition of Concur called eExpenses, on a hosted platform from Surebridge.

Executives listed here are all users of Concur software. Their willingness to talk has been confirmed by Baseline.

Company Info

Concur Technologies
6222 185th Ave. N.E.
Redmond, WA 98052
(425) 702-8808


Steve Singh
Chairman, President, CEO
Has served as CEO since 1996, and received additional duties in 1999. Previously was general manager of Symantec Corp.'s contact management division.

Rajeev Singh
Chief Operating Officer
Steve's younger brother, he co-founded the company in 1993. Before that, he held engineering positions at GM and Ford.

Michael W. Hilton
Chief Technology Officer
Cofounder. Held management posts at Symantec and Contact Software; cofounded Eshani.

Products & Services
Concur Expense is the core offering, available by license or by ASP, and also via resellers Microsoft Business Solutions and ADP. Concur Payment deals with the vendor side of accounts payable. The Imaging Service hosts customers' digitized invoices and receipts. Concur also has a Cognos-powered business-intelligence tool set.

This article was originally published on 2003-04-01
Assistant Editor
After being on staff at The New Yorker for five years, Josh later traveled the world, hitting all seven continents in a single year. At Yale University, he majored in American Studies, English, and Theatre Studies.

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