New Orleans had advanced systems in place before Katrina, but the storm forced the city to ramp up field systems in a hurry.
| APPLICATION |
PRODUCT |
SUPPLIER |
| Pre-Katrina |
| Voice-over-Internet Protocol phone system
|
Cisco network switches and VoIP phones |
Cisco Systems |
| Financial management |
Great Plains Financials |
Microsoft |
| Building permit management |
Accela Land Management |
Accela |
| Web portal and content management system |
Custom solution developed with Microsoft .NET technologies |
Imagine Software
(functioning as the city's project management office) |
| Geographic Information System |
ArcGIS |
ESRI |
| Mesh network,wireless broadband |
Tropos MetroMesh, Motorola Canopy |
Tropos Networks, Motorola
|
| Surveillance cameras for police, homeland security |
| Sony | |
| During Katrina Crisis |
| Improvised emergency phone system |
Vonage VoIP service,Linksys routers |
Vonage,Cisco Systems |
| Field-transportable satellite communications and Wi-Fi networking unit |
Unisys Mobile CommHub (incorporates the Cisco 3200 Mobile Access Router) |
Unisys |
| Post-Katrina |
| Ruggedized laptops |
Panasonic Toughbook |
Panasonic |
| Property inspections |
Accela Land Management (expanded and customized version) |
Accela |
| Web-based property damage assessment reports |
Custom developed,incorporating data from Accela applications, GIS mapping and other city databases |
Imagine Software |
|
 |
Projects: Processes 
