Quiz: Where Does Your IT Department Hurt?

Sometimes it's hard to know exactly where the pain in your information technology comes from. Use this worksheet to zero in on a diagnosis.

Sometimes it's hard to know exactly where the pain in your information technology comes from. Use this worksheet to zero in on a diagnosis.

Directions: Download this Microsoft Excel document. Use this worksheet every six months to assess your level of departmental pain. Match your total score to the scoring key for the diagnosis.