
Missed deadlines, cost overruns, inferior workmanship and changing requirements are problems all project managers will encounter during their careers. But if the success rate of technology projects is any indication, forewarned doesn't necessarily mean forearmed. Consultant Lou Russell, coauthor of
IT Leadership Alchemy (Prentice Hall, 2003), recommends starting from the ground up.
"The successful projects are the ones that implement the basics well," she says. "They have a clear sponsor, they understand the business case, they have the scope documented—and documented doesn't mean frozen." If the project scope changes, the changes need to be mutually agreed upon by business and technology managers. "Every time we go in to look at a troubled project, it's never something really tricky that's gone wrong. It's very basic stuff."
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