Project Management Software: Tim Hortons Turns Out Stores on the Double - ' Tim Hortons Base Case ' (
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Tim Hortons Base Case
Headquarters: 874 Sinclair Rd., Oakville, Ontario, Canada L6H 2YR
Phone: (905) 845-6511
Business: A restaurant chain specializing in donuts and coffee. Operates 2,600 stores in Canada and
300 in the U.S.
Chairman and co-founder: Ron Joyce (co-founded chain with hockey legend Tim Horton)
Vice President, Engineering: Dan Dominick
Financials in 2005: $1.37 billion (U.S.) in revenue; $172 million in profit.
Challenge: Manage an increasing number of construction projects as the company looks to expand aggressively across Canada and into new U.S. markets.
BASELINE GOALS
Continue to grow revenue at about 13% a year, from $833 million (U.S.) in 2001 to about $1.5 billion in 2006.
Reduce the number of days it takes to build a new Tim Hortons store, from 390 in 2003 to 350 by 2007.
Use communications features in project management software to eliminate about $850,000 in annual costs for architectural drawings, plans and courier fees.
Projects: Management 
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