Does GE Have the Best I.T.?

By Mel Duval Print this article Print

From its embrace of ITIL, its clever balance between centralized and decentralized IT, and its rigorous management training, General Electric's tech team follows best practices. It's won a number of IT awards. And it's helped GE grow into a $163 billion b

The $163 billion global conglomerate's information-technology strategy and performance mirror the company's corporate philosophy—to be the leader in the markets in which it operates. The I.T. group follows a number of best practices. But how good is it?

Story Guide:

  • Striving for Excellence
  • What Makes GE So Good?
  • Best Practice #1: Powering Six Sigma and ITIL With I.T.
  • Best Practice #2: Balancing Centralized & Decentralized I.T.
  • Best Practice #3: Training CIOs For Excellence
  • Best Practice #4: Using CIOs as change agents

    Also in This Feature:

  • GE Who's Who: When legendary CEO Jack Welch looked to deploy a Six Sigma campaign, he turned to CIO Gary Reiner.

  • CIOs on the Move: Many former GE information chiefs now run their own shows.

  • By the Numbers: GE sets the performance bar, outshining others.

    Question: Does GE deserve its reputation as an I.T. best practices role model? Write to editors@baselinemag.com

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    This article was originally published on 2007-06-12
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