When will businesses realize the network is the online platform and develop apps accordingly?One thing that becomes clear when
you consider the exhaustive coverage of
Yahoo's business model and related technology
infrastructure is that Yahoo—like
Google, Microsoft and a host of other Web
service providers—has its heart set on being
a platform.
In the old days, the platform was first the
operating systems on the client machine and
later the servers. But the Web has changed
that, and companies as big as Microsoft and
as small as Salesforce.com are all now trying
to recruit developers to create applications
that can be delivered via their platforms in
the network cloud.
As Dave Carr explains in this issue's cover package, Yahoo is wooing developers
to create applications that will run across its network,
which it also refers to as a platform. Google,
Microsoft, eBay and others have similarly made
development kits available that essentially expose
an application programming interface (API) to just
about anyone who wants to create an application.
The intriguing question this raises for any IT
organization at any company with any kind of business-
to-consumer model is which, if any, of these
organizations will have enough pull to require
their companies to see them as full-fledged routes
to markets.
Already it's plain to see that the major Web sites
are becoming networks through which third parties
are distributing content, software and services.
As this trend continues, the more inevitable it becomes
that businesses of all shapes and sizes will need access to
developers familiar with the different Web environments
to ensure that their offerings don't get lost amid the thousands
of other services that will be offered through the
various clouds.
Of course, it's tempting to say, who needs to be in
someone else's cloud; all you need is a good Web site backed
by solid search engine optimization. But even on the Web
there is a cost of sales, and just as in real life, you have to
bring your products and services to your potential customers—
you can't wait for them to come to you.
In effect, Yahoo, like other sites such as Amazon and
eBay, is little more than the 21st century version of the local
strip mall. It isn't pretty, but everybody goes there. So if
your presence on the Web is down the digital equivalent
of a side street, you can expect to fall victim
to the same location issues that bedevil every
brick-and-mortar retailer that's not on the
main drag.
It will be interesting to see how long it
will take for many conventional businesses to
figure this out and respond. When you visit a
Macy's store, for instance, you find essentially
a building full of designer boutiques organized
by brand. An e-commerce Web site is pretty
much the same.
So maybe Macy's needs to develop and
promote an API for its Web site that would
make it easier for more vendors
to get into the Macy'sanchored
online mall. After all,
why should Macy's be limited
online to the same products it
essentially resells in its stores
on behalf of other companies?
And while Macy's is at
it, it might also provide some
compelling content designed to
draw people into its online mall
in the first place.
Whatever happens ultimately,
it's clear we're on the
cusp of a major shift in the
definition of the term platform
as it applies to computing. In
fact, about the only thing left
to decide now is how proactive
your organization must be to deal with that shift.
But to one degree or another, the transition to network
clouds as platforms is going to change not only how your
organization thinks about IT but how your company as a
whole takes its goods and services to market.