UNICCO Base CaseBy Elizabeth Bennett | Posted 2007-02-28 Email Print
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UNICCO Base Case
275 Grove St.,
Newton, MA 02466
Phone: (617) 527-5222
Business: Facilities maintenance
Chief Information Officer: Jeff Peterson
Revenue in 2006: $713 million (privately held; no other details available).
Challenge: Establish a corporate portal for employees and clients by integrating disparate software applications and developing custom applications where necessary.
- Reduce cost per user, from $1,065 in 2004 to $65 in 2008.
- Reduce technology spending as a percentage of revenue, from 0.7% in 2006 to 0.6% in 2007.
- Implement 10 customer dashboards by fall 2007.