UNICCO Base CaseBy Elizabeth Bennett Print
Companies retaining UNICCO to clean offices, maintain heavy machinery and landscape grounds can schedule and track jobs and monitor work quality—all without picking up the phone.
UNICCO Base Case
275 Grove St.,
Newton, MA 02466
Phone: (617) 527-5222
Business: Facilities maintenance
Chief Information Officer: Jeff Peterson
Revenue in 2006: $713 million (privately held; no other details available).
Challenge: Establish a corporate portal for employees and clients by integrating disparate software applications and developing custom applications where necessary.
- Reduce cost per user, from $1,065 in 2004 to $65 in 2008.
- Reduce technology spending as a percentage of revenue, from 0.7% in 2006 to 0.6% in 2007.
- Implement 10 customer dashboards by fall 2007.
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