Washington Mutual Base CaseBy Kim S. Nash | Posted 2002-09-15 Print
When Washington Mutual acquires another bank, there is no question about whose technology will prevail. But the clear expectation-setting seems to inspire loyalty, not resentment.
Washington Mutual Base Case
Headquarters: 1201 3rd Ave., Seattle, WA 98101
Phone: (206) 461-2000
Business: Banking and financial services
Chief Information Officer: Jerry Gross
Financials in 2001: $17.7 billion in sales, $3.1 billion net income
Challenge: To make the 32 banks acquired since 1983 look and act as one
Baseline Goals (by 2004):
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