ZIFFPAGE TITLEFloridaBy Baselinemag | Posted 2006-05-06 Email Print
Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce
The Sunshine State's transportation department set up a central team to monitor 1,100 toll lanes statewideand is now fixing system outages faster to keep revenue coming.s Turnpike Enterprise Base Case">
Florida's Turnpike Enterprise Base Case
Headquarters: Milepost 263, Florida's Turnpike, Turkey Lake Service Plaza, Ocoee, FL 34761
Phone: (407) 532-3999
Business: Maintains 600 miles of roadway and bridges, and collects tolls to fund operations.
Information-Technology Manager: Charles Lucas
Financials: $672 million in toll revenue for year ended June 30, 2005, up 11.8% from prior fiscal year.
Challenge: Consolidate management and monitoring of toll equipment.
Sunwatch: the Fix-It Patrol
By using centralized systems monitoring, the SunWatch team now resolves problems faster and spots more of them before toll managers put in a callcritical measures for the turnpike as it increases automated toll collection.
* AVERAGE FOR 12 MONTHS ENDED JUNE 30, 2005. ** AVERAGE FOR MARCH 2006.
SOURCE: FLORIDA'S TURNPIKE ENTERPRISE