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Projects: Enterprise Planning



United Air Lines Talks New Technology



By Kim S. Nash

  Table of Contents:
  1. United Air Lines Talks New Technology
  2. ' Voice Recognition Technology Use '
  3. ' United Air Lines Base '

United Air Lines saved $25 million through voice recognition. But it'll need a lot more projects like this in order to survive.

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United Air Lines Talks New Technology - ' United Air Lines Base '


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Case">

United Air Lines Base Case

Headquarters: 1200 E. Algonquin Rd., Elk Grove Township, IL 60007

Phone: (847) 700-4000

Business: Airline

Chief Information Officer: Eric Dean

Financials in 2001: $16.1 billion in sales; $3.7 billion operating loss; $2.1 billion net loss

Challenge: To improve its financial situation by cutting costs and building revenue

Baseline Goals:

  • Cut cash-burn rate to $1 million per day, from $10 million per day last year
  • Reduce capital spending 50% to $1.2 billion in 2002
  • Increase revenue per available seat-mile to pre-9/11 levels of at least 11 cents, from 9.76 cents in Q4 2001



     
     
    >>> More Projects: Enterprise Planning Articles          >>> More By Kim S. Nash
     


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