ZIFFPAGE TITLECSX CorpBy Tom Steinert-Threlkeld | Posted 2005-04-06 Email Print
Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce
The freight hauler used to rely on masterly improvisers such as Roy Thigpen and Charlie Grady to get its trains through. Now, it has novicesand software.. Base Case">
CSX Corp. Base Case
500 Water St.,
Phone: (904) 359-3200
Business: Largest freight train operator on the East Coast.
Chief Technology Officer: John L. West
Financials in 2004: $8 billion in revenue; $418 million in net income from continuing operations; net profit margin 4.6%.
Challenge: Run freight trains on a fixed schedule, throughout network; minimize improvisation; maximize efficient use of trains, rail yards and personnel.
- Increase the number of cars on its rail lines on any given day, from 236,289 at end of February 2005.
- Improve average speed of a train, which fell to 20.3 mph in 2004, from 21.1 mph in 2003.
- Reduce amount of time a train spends in a terminal between runs, which rose to 28.7 hours in 2004, from 25.3 hours in 2003.