Group DynamicsBy Baselinemag | Posted 2004-02-05 Print
"Software that automates the management of personal computers can make a tech-support staff considerably more efficient.": Desktop Management">Group Dynamics: Desktop Management
What It Is: Software that allows administrators to remotely and systematically monitor, configure and fix desktop computers.
Key Players: Altiris, Computer Associates, IBM Tivoli, Marimba, Microsoft, Novadigm, Novell
Market Size: $1.6 billion in revenues, 2002 (IDC)
What's Happening: The products are shedding their historical complexity, providing more comprehensive and tightly knit features. They still hold the most appeal for companies with thousands of geographically dispersed desktop computers.
Expertise Online: MyITForum.com provides tips, tools and message boards for systems administrators.
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