Intuit Base Case

By Baselinemag  |  Posted 2002-05-01 Print this article Print

Tax season's finale brings a thundershower of cash—and it's Block that cleans up. But Intuit is grabbing the future.

Intuit Base Case

Headquarters: 2535 Garcia Ave., Mountain View, Calif.

Business: A leading provider of financial software and Web-based accounting services to consumers and businesses. Its Web site offers software for tax preparation, personal finance, small-business management and payroll processing, and home loans

Chief Technology Officer: Bill Ihrie

Fiscal 2001 sales: $1.3 billion

Challenge faced: To make the transition from being a company that primarily provides desktop software to one that also offers services, such as payroll management, online tax preparation, and loans

Baseline goals:

  • Deliver a minimum of 20% pro forma operating income growth over the next three fiscal years
  • Lower costs of customer service and technical support to less than 12% of revenue

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