Fishing for Assets - ' Merrill Lynch Base Case' (
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Headquarters: 4 World Financial Center, New York, NY 10080
Phone: (212) 449-1000
Business: Financial services for private, institutional and government clients including mutual fund, insurance, annuity, trust and clearing services as well as traditional investment banking and brokerage services.
Chief Technology Officer, Private Client Group: Byron Vielehr
Financials in 2002: Net income of $2.5 billion on net sales of $18.6 billion.
Challenge: Replace aging wealth-management workstations used by more than 25,000 financial advisers worldwide.
BASELINE GOALS:
Grow total assets under management from $462 billion (2002) past the $529 billion* average of past five years.
Grow company net income to $3.9 billion by 2004 from $2.5 billion in fiscal 2002.
Reduce information systems spending from $950 million in 2002 to $800 million in 2003.
*Baseline estimate
Projects: Customer Service 
