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Web 2.0 Projects Done Right


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By Baselinemag on 2010-04-08

Social media are a must for business, but getting projects right takes some work. Camden Consulting's Kris Girrell offers these tips (adapted from her recent article, Web 2.0: Leading the Brave New World.

 

  • Get social

    -Get a smartphone, accounts on Facebook, Twitter, etc.

    -Web 2.0 (and 3.0) tools have a short learning curve, but don’t think that shifting culture happens overnight.
  • Shift your paradigms about how work happens, about what relationships are and about the many parallel universes of relationships there are.

    -And shift your paradigms about what leadership is.

    -Become fast, fluid and flexible enough to jump to different networks.
  • Shift the direction of information flow from top-down to bottom-up.

    -In Web 2.0, leaders serve—they don’t direct.

    -Provide focus and goals, and then allow for ongoing flow of information.
  • Resource it.

    -Find out what’s needed most and get the budget dollars.

    -Implement the right tools, but don’t clog the system.
  • Eliminate walls and barriers to free flowing information.

    -Understand how to protect corporate trade secrets.

    -Build mutual trust and an understanding of branding in Web 2.0.
  • Participate at some (any) level.

    -Get input from your youngest workers.

    -Decide how you want to lead and when to step in.
  • Turn it over to “them.”

    -Your workers probably know more than you about Web 2.0.

    -Let them run with it, but keep your eyes on the projects.
  • Find new ways to engage the rank and file employees in the process of informing, information flow and information capture.

    -Uncover the (always changing) motivators in this new realm.

    -Harness the elements of Web 2.0 that will advance the company.
  • Don’t get tunnel-visioned on just information.

    -Networked employees are bundles of relationships, conversations and ideas yet to happen.

    -The best advice: Handle with care.
  • Set it on the path of building exponential growth.

    -Lead by keeping the vision alive and top of mind.

    -Measure results in terms of performance, speed and capacity.