ZIFFPAGE TITLEBusiness Intelligence

By Briana Hallstrom  |  Posted 2005-07-08 Email Print this article Print
 
 
 
 
 
 
 

Returns on investment for the Baseline ROI Leadership Awards handily topped 1,000%, courtesy of the Internet.



Business Intelligence

Company Avendra

Annual Return 193.2%

Project: In late 2001, procurement-services firm Avendra decided to customize software for what the company calls "enterprise relationship management." The software, based on applications from Pivotal Corp., handles supplier data and contracts. The project has made operations more efficient by providing one point of entry for data such as details on customer and supplier accounts. The company eliminated the need to purchase, deploy and integrate separate supplier and contract management systems. It also shed the labor costs needed to maintain customer and supplier data in multiple systems.

Benefits: Business processes became more efficient with one point of entry for all supplier and customer data.

The Winners:
Grand Prize:
Company:American Express
Annual Return: 2,736.1%

Productivity and Operations:
Company: SBC
Annual Return: 1,191.7%

Growth:
Company: InterContinental Hotels Group
Annual Return: 847%

Customer Service:
Company: Audiovox Corp.
Annual Return: 2,288%
Supplier Coordination:
Company: GlaxoSmithKline
Annual Return: 5,451%

Performance Management:
Company: GlaxoSmithKline
Annual Return: 2,212.2%

Data Management:
Company: LyondellChemical
Annual Return: 193.2%

Business Intelligence:
Company: Avendra
Annual Return: 193.2%
Public Sector:
Company: University of Houston
Annual Return: 2,354.3%

Decision Support:
Company: State of Missouri,
Office of Information Technology

Annual Return: 546.3%

Planning:
Company: SkinCeuticals
Annual Return: 1,184.6%

Justification:
Company: Medical Mutual of Ohio
Annual Return: 230.9%


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