ZIFFPAGE TITLEBusiness IntelligenceBy Briana Hallstrom | Posted 2005-07-08 Email Print
Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce
Returns on investment for the Baseline ROI Leadership Awards handily topped 1,000%, courtesy of the Internet.
Annual Return 193.2%
Project: In late 2001, procurement-services firm Avendra decided to customize software for what the company calls "enterprise relationship management." The software, based on applications from Pivotal Corp., handles supplier data and contracts. The project has made operations more efficient by providing one point of entry for data such as details on customer and supplier accounts. The company eliminated the need to purchase, deploy and integrate separate supplier and contract management systems. It also shed the labor costs needed to maintain customer and supplier data in multiple systems.
Benefits: Business processes became more efficient with one point of entry for all supplier and customer data.