The Baseline 2005 ROI Leadership Awards - 'ZIFFPAGE TITLEPlanning'

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Planning

Company SkinCeuticals

Annual Return 1,184.6%

Project: The maker of skin-care products wanted to revamp its shipping processes and improve "pick accuracy"—the process of picking products off warehouse shelves. SkinCeutical's solution: Install a product-tracking system that includes radio-frequency scanners to speed order picking. ClearOrbit's Gemini Simplified Interface Suite software works with SkinCeutical's Oracle database to provide a single repository for all shipping data. The Garland, Texas, company (soon to be acquired by L'Oreal) was able to double its shipping efficiency while cutting warehouse space needs in half.

Benefits: SkinCeuticals doubled its shipping efficiency, reduced required warehouse space by 50% and tripled its order processing capacity.

The Winners: Grand Prize: Company:American Express Annual Return: 2,736.1% Productivity and Operations: Company: SBC Annual Return: 1,191.7% Growth: Company: InterContinental Hotels Group Annual Return: 847% Customer Service: Company: Audiovox Corp. Annual Return: 2,288% Supplier Coordination: Company: GlaxoSmithKline Annual Return: 5,451% Performance Management: Company: GlaxoSmithKline Annual Return: 2,212.2% Data Management: Company: LyondellChemical Annual Return: 193.2% Business Intelligence: Company: Avendra Annual Return: 193.2% Public Sector: Company: University of Houston Annual Return: 2,354.3% Decision Support: Company: State of Missouri, Office of Information Technology Annual Return: 546.3% Planning: Company: SkinCeuticals Annual Return: 1,184.6% Justification: Company: Medical Mutual of Ohio Annual Return: 230.9%

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