Performance Management

Implement a system that could access wireless communication usage and associated costs across carriers while identifying areas to save money.

Company: Burlington Northern Santa Fe Railway Corp.

Annual Return: 1,566%

Project: Implement a system that could access wireless communication usage and associated costs across carriers while identifying areas to save money. Burlington Northern installed Traq wireless mobile communications management software, which provides a Web-based application that matches employee monthly usage behavior with rate plans to cut usage-cost-per-minute.

Benefits: Centralizing accounts cut the cost of using wireless services by 37% a minute, with a net savings of more than $3.5 million.