Past News - Baseline
Home arrow Past News arrow Page 10 - Dollar General: 8 Days To Grow













Renew Your Subscription

Past News



Dollar General: 8 Days To Grow



By Kim S. Nash

  Table of Contents:
  1. Dollar General: 8 Days To Grow
  2. 'ZIFFPAGE TITLEDominoes in a Row '
  3. 'ZIFFPAGE TITLEThe Gang of 17 '
  4. 'ZIFFPAGE TITLEA Midstream Shift '
  5. 'ZIFFPAGE TITLEChecking In, Kind Of '
  6. 'ZIFFPAGE TITLEGoodlettsville to Go '
  7. 'ZIFFPAGE TITLEEmbedding Scanners '
  8. 'ZIFFPAGE TITLETug of War '
  9. 'ZIFFPAGE TITLEFilling In '
  10. 'ZIFFPAGE TITLEMop and Go '

Dollar General opens two new stores every day. The secret isn't Miracle-Gro. Instead, there's a well-honed choreography of human muscle and precision logistics that sets up each new outlet in little more than a week. We take you inside what Dollar General

Rate This Article:
Add This Article To:

Dollar General: 8 Days To Grow - 'ZIFFPAGE TITLEMop and Go '


( Page 10 of 10 )

Day 8 - Mop and Go

  • Paper checklists

  • Last satellite tests

  • Sweets for the sweats

    Crews rush to fill the last shelves, racks, pegs and strings. Koehn and Rambus carry around batches of paper—building permits, store maps, planograms—and, with paper and pen, check off jobs completed. Dollar General won't spring for personal digital assistants. But Rambus says he doesn't want one anyway. "I like a Day Planner to record it all," he says.

    As district manager, Anzor fetches money from a local bank to fill Jersey Shore's two registers for making change on opening day. Dollar General headquarters wires funds a day or two before opening.

    The satellite network gets a last test run.

    If setup ends on a Friday, the store manager may elect to buy a box of celebratory doughnuts for the crew in keeping with Dollar General's "Donut Friday" reward program. For all their sweat, they get a single doughnut each.

    "Recovery" is the last step, which means picking up garbage from aisles, mopping floors and polishing counters. "They stress a lot of lighting and to keep it clean," Longway says. "Customers don't want to walk into a dark store and trip on dirt."

    Hallstrom is a stickler for bringing all items to the edge of the shelves. "I tell the clerks when I hire them, 'You're not going to hang out in the front of the store on register all the time.' We need to be 100% recovered."

    Those who aren't staying on as permanent cashiers and clerks take their last paycheck. The full-timers go home to rest for the next day's "soft opening," where the store unlocks its doors to what is often a waiting public. That's ahead of an official grand opening slated for a week or so later.

    Opening Up, Moving On

    Longway gets a mix of browsers and buyers her first day in business. Sales are "pretty good" in Whitesboro, she says, but declines to cite a figure. She's got a Family Dollar store two miles away to compete with.

    Jersey Shore takes in more than $4,300 its first day. Dollar General is the only chain store in this town of 4,482, save for a newly opened Curves exercise club franchise. The new Dollar General, says one elderly woman with crackers and paper towels in her cart, "is the best thing to happen to this town in a long time."

    Grand opening is an event. Special signs and plastic banners are hung, and mayors and fire chiefs have been known to attend. But by then, openers like Rambus and Koehn are gone to the next site. Koehn travels 22 days per month. "If I didn't have my dog to come home to, I'd sell the house and live out of a suitcase," he says.

    After finishing Whitesboro in April, Rambus opened Linesville, Pa., in early May. He was due to close down Dollar General's poor-performing store in Enola, Pa., at the end of May, and knew he would be opening a store in Mayville, N.Y., at the end of June.

    "I'll be at places in between, I'm sure," Rambus says.

    They won't let him rest for long.



     
     
    >>> More Past News Articles          >>> More By Kim S. Nash
     


  • Sponsored Links
  • Get up and running in as quickly as 30 days with BI. Learn how today.

  • FREE Securing Smartphones & Tablets for Dummies Book from Sophos
  • 5 New Technologies That Will Change Enterprise ITAdvertisement
  • Build an IT Infrastructure That Delivers the Future
     
  •  
    FEATURED SPONSORED ARTICLES

    FEATURED SPONSORED VIDEOS

     



    LATEST STORIES


     

     


    Advertisement
    rss graphic
           Baseline Newsletters