CollaborationBy Baselinemag | Posted 2004-06-08 Print
The energy company created a portal dubbed "Employee Central" to encourage 30,000 of its employees to work together to solve problems from field locations, client sites and offices around the world.
Annual Return: 564%
Project: The energy company created a portal dubbed "Employee Central" to encourage 30,000 of its employees to work together to solve problems from field locations, client sites and offices around the world. Built as a set of Web services, the portal culls information from SAP's financial and human-resources systems, Interwoven document and content management applications, and several technical oil and gas systems used to manage the company's various drilling and surveying businesses. The portal can be customized to deliver news and information specific to employees and their tasks. Some of the content includes technical information on systems used in an oil field, service tickets and e-mail access.
Benefits: Collaboration and problem-solving between employees in Halliburton outposts around the world; faster response time and increased service quality. All told, the portal produces an estimated $20 million of benefits a year.
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