The Information Technology Infrastructure Library, or ITIL, offers best practices for managing information technology. Proponents say it boosts discipline in technology operationsbut where should you begin?
Andrew Mantovani, co-founder of a Web mob that trafficked in stolen credit card numbers, was sentenced to 32 months in federal prison. Gage asks readers: Are sentences for cybercrimes too light? Are hackers and thieves getting off easy for wreaking havoc?