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SOA: Improving Ties to Business Partners



By David F. Carr

  Table of Contents:
  1. SOA: Improving Ties to Business Partners
  2. ' Still Flying '
  3. ' Aeroplan'

Aeroplan's evolution from Air Canada's frequent-flier plan to a standalone loyalty marketing program hinged on integrating its systems with new business partners.

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SOA: Improving Ties to Business Partners - ' Aeroplan'


( Page 3 of 3 )

: SOA Takes Off">

Aeroplan: SOA Takes Off
Aeroplan "sells" mileage credits to partners, such as credit card issuers—who then offer them as rewards to customers. These customers can trade credits for air travel, car rentals and merchandise. SOA enables Aeroplan and its partners to exchange customer and other data in legacy systems to make the rewards program work.



 
 
>>> More Mid-Market Articles          >>> More By David F. Carr
 


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