Outsource When PossibleBy Baselinemag | Posted 2006-11-06 Print
Identifying core processes and centralizing tech decision-making are among the keys to success.
3. OUTSOURCE Getting outside firms to handle routine I.T. mattersthe help desk is one example; commodity infrastructure is anothercan be a great idea. It's a mistake, though, for midsize companies to entrust mission-critical I.T. work to outsiders. For one thing, firms in a position to provide affordable I.T. contract services to midsize companies may not have the skills to do complicated custom work. And sometimes their deficiencies aren't obvious until a project's completion date is frighteningly near.
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