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Intelligence: No More Useless Meetings


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By Edward Cone on 2010-01-14

Meetings are a drag, and worse, they are often a waste of time. But Jean Van Rensselar of Chicago-based Smart PR Communications says productive, half-hour meetings are doable. "Lack of planning and unproductive discussion will turn what should be a 30-minute meeting into a 90-minute meeting. As the facilitator, the 60-minute difference is you."

These rules apply to physical gatherings of 10 people or less, and many of them work for teleconferences as well.Extraordinary meetings called for extraordinary purposes will have their own dynamics.

 

  • 1. Meet for a Reason
    Call meetings when an issue or project demands rapid, round-table input, or you want to see how people react.
  • 2. Why to Meet
    To define and/or solve problems
    To make a decision or gauge reaction to a decision already made.
    To disseminate or collect verbal information
    To accomplish tasks
  • 3. When Not to Meet
    Don't convene a group to do something that you or someone else could easily accomplish another way.
  • 4. Set an Agenda
    The biggest time-saver is advance planning. Communicate it via a straightforward, but thorough agenda that includes a clear purpose.
  • 5. Understand Your Purpose
    There are three kinds of meetings:
    Participatory
    Informational
    Combination
  • 6. Participatory Meetings
    Participants share opinions and insight. Include people with a stake in the outcome, those who add to the discussion, and those who must be invited because of protocol.
  • 7. Informational Meetings
    The facilitator conveys information. Other means of communication might make this meeting unnecessary.
  • 8. Combination
    The facilitator first conveys information and then opens the meeting for discussion.
  • 9. Pre-Plan the Meeting
    Email participants the date, time, and a brief description of the purpose and goal. Let them know that a complete agenda will follow shortly. Request an RSVP by a certain time.
  • 10. Pre-Plan the Meeting
    Send the agenda, along with attachments. Ask participants to read everything ahead of time.
  • 11. Manage the Agenda
    Limit the agenda to one page. Message: you are organized, no nonsense, and plan to keep things moving.
  • 12. Manage the Agenda
    Put a clock time, not just minutes allowed, by each item, e.g., "9:30 - 9:40", not "10 minutes."
  • 13. Manage the Agenda
    Put moderately intense items first, then routine items. Potentially volatile items that are not open for discussion go last so the rest of the meeting flows smoothly.
  • 14. Manage the Agenda
    Staple attachments under the agenda and put one packet in front of each chair. Provide a folder so information is easy to find after the meeting.
  • 15. Bring Supplies
    Extra agendas, notepad (more welcoming than a laptop), index cards, extra pens, stopwatch.
  • 16. Stay on Track
    Assign a note-taker. Consider taking notes yourself with a small group.
  • 17. Keep a Record:
    Note attendance, substance and tone of relevant comments, and decisions; highlight any follow-up actions, including who is responsible and when they need to be accomplished.
  • 18. Avoid Time-Wasters
    Vague, diffuse, off-topic discussion.
    Beating a minor point to death.
    One person dominates the conversation.
    Participants defensively focus on their own personal agendas
  • 19. Limit Comments
    There is no good way to cut someone off. Say at the start that comments are limited to one minute, and you'll only need to point to the timer.
  • 20. Keep People on Track
    Say, "That's interesting, but how is that relevant to." If someone launches a personal attack, say, "Do you really want that in the notes?"
  • 21. Keep People on Track
    Consider a speaking token - you can't speak unless you're holding the token. Some experts suggest requiring everyone to stand up for the entire meeting.
  • 22. Focus Comments
    For project meetings, consider these one-minute comments:
    What did the person complete since the last meeting?
    What is the person working on now?
    Where does the person need help? (actual help comes after the meeting)
  • 23. Reach Your Goals
    Know your method: facilitator decides, vote, consensus, or delegation to group members.
  • 24. Recap and Follow Up
    Touch on highlights and ask if anyone has anything to add. Reiterate tasks and deadlines in an email. Schedule the next meeting now.
  • 25. Analyze and Learn
    Ask participants what worked well in a meeting, and what you could do better next time.