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ITIL v3: Four Things You Need To Know
By Anna Maria Virzi
2007-05-23
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ITIL v3: Four Things You Need To Know (
Page 1 of 6 ) A new version of the Information Technology Infrastructure Library, a framework for promoting best practices in I.T. service management, gets released on May 30 with much fanfare. What does the update mean for those who have embraced ITIL?
A new version of the Information Technology Infrastructure Library, a framework for promoting best practices in I.T. service management, gets released on May 30 with much fanfare. What does the update mean for those who have embraced the practice? This month, Baseline interviewed five people working on the library update to find out what to expect.
Introduction: A Makeover, But Not Extreme
What You Need To Know
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