Dealing With Difficult Co-Workers
Navigating office relationships can sometimes seem like walking through a mine field. Some colleagues are highly dysfunctional, incredibly obnoxious—or both. Despite that, you have to deal with them and still get your job done. The book, "Dealing with People You Can't Stand: How to Bring Out the Best in People at their Worst"(McGraw-Hill Professional/available now) profiles the classic suspects. Better yet, it offers practical advice for not only co-existing with these individuals, but managing them so they can provide value to the organization. Authors Dr. Rick Kirschner and Dr. Rick Brinkman contend that the first step in overcoming an insufferable co-worker is controlling your response, rather than controlling your colleague. The authors are naturopathic physicians who advise corporate clients such as IBM, LucasFilm, Quaker Oats and the U.S. Army on conflict management and communications strategies. Here are six classic "can't stand 'em" types and how to work effectively with them.