Level 0: Chaotic Level 1: Reactive Level 2: Proactive Level 3: Service Level 4: Value
How mature is your IT organization in planning for capacity management? If you're like many organizations, probably not very. "A majority of IT organizations - nearly 60 percent - are in a reactive state," says Per Bauer, technical account manager for the IT optimization firm TeamQuest, citing a survey conducted by Forrester Research on TeamQuest's behalf. "That becomes an interesting challenge when you start getting into virtualization and cloud computing." Thus TeamQuest's five-stage Capacity Management Maturity Model.
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