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Hack Your Way to a Promotion

By Dennis McCafferty on 2010-09-02


A new kind of hacking is emerging within the workplace, and it doesn't just involve computer systems. It's called "hacking work" - a dynamic that encourages IT employees and other professionals to take greater control of their destinies by finding new ways to perform familiar tasks. According to Bill Jensen and Josh Klein, co-authors of the new book, Hacking Work: Breaking Stupid Rules for Smart Results (Portfolio/available in September), the approach can make a real difference. Some organizations embrace this kind of empowerment among employees, but many others discourage it, remaining committed to bureaucratic, redundant processes that inhibit productivity and creativity. Even in this situation, however, professionals can pursue non-sanctioned innovations under the radar and eventually prove their merits to managers - thus, a successful work "hack." Here's a closer look at what "hacking work" entails, and how it can benefit your career. For more on the book, go to www.hackingwork.com.
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Much workplace productivity is lost to outmoded tools and processes your personal smartphone puts in the palm of your hand.

92 percent of professionals surveyed say these inefficiencies have a direct impact on their team's ability to solve problems and innovate.

Hacking work is finding forbidden innovations, exploiting loopholes and work-arounds, circumventing the way it's always been done.

Hacking makes it easier to do great work, and gives you more control over your own destiny.

Hacking unleashes employee capacity, creativity and innovation, meaning better work is performed more quickly and cheaply.

Gen Y drives hacking; younger workers don't have reservations about doing end-arounds if it results in a better system.

Co-creation: companies are less resistant to hacking innovations if they produce results.

New-media tools encourage radical transparency, and employees have more ways to propose a means toward effective change.

Hacking goes beyond tech: nurturing relationships and better methods of finding and sharing info are known as soft hacking.

Pay it forward: IT can help make life easier in little ways, and people remember.

Manage up: chart your own course but make the bosses look good.

Be creative: If corporate firewalls make it hard to move information easily, use Gmail, Google docs and open-source Web tools as go-betweens.

Use IM to reach consensus during an endless Power Point; a call to action that ends a meeting makes you office hero for the day.

Facebook and Twitter let you assess company-wide sentiments on processes that are ripe for hacking.

The beginning of a new IT project is a great time for a hack.

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