Getting a CFO to Say Yes to IT Projects (
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How to bridge the gap between the budgetary needs of technology projects with the funding decisions your CFO envisions for the business.It’s
a contradiction that’s tough to handle for many IT managers and CIOs: The
budget is getting leaner, yet demand for more technology and services keeps
increasing. Although new strategies and equipment can improve the situation,
tech executives might find that when it comes to infusing their pet projects
with budget resources, the CFO balks.
Most
likely, getting a rejection isn’t just a result of limited funds, but also the
outcome of poor communication and badly handled proposals, notes Greg Baker,
CFO of technology provider Logicalis.
The
firm has developed a request rating calculator for its site, so users can
determine how much weight a certain aspect of a project will be given by a CFO.
For example, if the initiative is a directive from the CEO, it will rank
high in terms of getting funded. But if the project has no timeline in terms of
completion and is therefore not seen as urgent, it will have less chance of
being seen as necessary.
In
general, a CIO or IT manager should be able to
articulate what type of effect an initiative will have on the security of the
company’s applications or operation, how much the initiative will increase
productivity, whether customer service levels will improve, and what the impact
could be on strategic, tactical or operational goals.
Over
the past few years in particular, much discussion has centered around the issue
of technology executives creating more alignment with other parts of the
business, and most importantly, being able to describe projects and outcomes in
“normal” language rather than tech-heavy jargon.
When
it comes to getting CFO approval, this is especially important, since eyes tend
to glaze over when complicated technical details are introduced. In other
words, CFOs don’t want to know how a new network switch operates or whether an
appliance is well-suited for upcoming standards that are being put in place.
They want to hear how it will save money, make customers happy and not add to
IT headcount.
In
today’s economic climate, most projects that get approved won’t be large, new
projects, but rather smaller tweaks that can improve efficiency, says John
Blyzinksyj, senior vice president at Patni Americas, provider of IT services,
product engineering and infrastructure management.
“A
major issue for CFOs used to be SOX [Sarbanes-Oxley] compliance,” he says. “But,
although that’s still a concern, right now they’re more focused on conserving
cash, reducing inventory and looking at any IT project that helps improve the
efficiency of the supply chain.”
CIOs
and IT managers who are seeking additional budget monies should also keep in
mind that most budgets are not expanding, so any funding would have to be taken
from other departments. If that’s the case, Blyzinksyj notes, the technology
executive had better be able to justify precisely why the initiative is needed,
and what the outcomes will be.