Capacity Management For More Efficient IT

See also: Understanding Capacity Management. IT departments should not fly into crisis mode whenever something goes wrong. One way to keep things on an even keel is through capacity management, which creates projections of infrastructure requirements for future demand, and uncovers possible bottlenecks in time to resolve them before they turn into major problems. Done right, capacity management allows businesses to get more out of existing tech resources while still reducing costs. But many organizations are a long way from reaching these goals, according to a new survey report from TeamQuest. Instead, they're going into firefighter mode, throwing IT professionals at problems and failing to invest in prevention, thus incurring more costs down the road. The survey also looks at other efficiency strategies for IT departments. TeamQuest and Forrester Consulting produced this report, titled Strategies to Improve IT Efficiency in 2010, through an online survey of 220 global IT decision-makers in the U.S. and several European countries. To read the entire report, click here.