Building IT Governance: IT Governance Transformation

By Adam Nelson  |  Posted 2008-11-26 Email Print this article Print

While organizations have similar goals such as controlling costs and achieving data consistency, IT departments across government, corporations and nonprofits operate differently. IT management needs an overarching governance model like CobiT, ITIL, CMM and Six Sigma to ensure that investments in technology generate business value and mitigate risks.

Enabling IT Governance Transformation

The steps enabling transformation—in the context of an IT governance, compliance or enterprise risk management initiative—describe a business process. Similar to any other business process, it must be documented, followed with discipline and improved with every iteration.

For a successful CobiT experience, always begin from a perspective of knowledge and leverage experienced support. Implementing an enterprise risk management, compliance or IT governance program is like any other transformation: It must have the support of a dedicated team to be successful.

Lessons taken from enabling organizational transformation hold true for an IT governance program to reduce cost and effort, while enhancing chances of success and building support across an organization. There are only so many tasks that one person or a group working part-time can push forward simultaneously.

For an IT governance effort to succeed, therefore, dedicated resources must be allocated, IT management must have a common understanding to allow for more focused decision making, and progress must not be predetermined by an arbitrary schedule, such as a quarterly earnings call.

Adam Nelson is director of management and IT consulting at Keane, a global IT consulting firm headquartered in San Ramon, Calif.

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