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Becoming An Effective IT Coach

By Dennis McCafferty on 2010-08-03


In the new book, Coaching Agile Teams (Addison-Wesley/available now), author Lyssa Adkins provides several guidelines to explain how IT project managers can transform themselves into “Agile Coaches” for their teams – and get optimal outcomes as a result. A useful quote from General Dwight D. Eisenhower: “In preparing for battle, I have always found that plans are useless but planning is indispensable.” Translation? “Controlling” a team through a pre-determined blueprint is not possible. Coaching a team to be effectively agile in light of change is not only possible, it’s necessary. But what defines success? It means more than delivering on time, within budget, and on scope. The true measure of success lies in getting clients the business value they. The differences between a “tech project lead” and an “agile coach” are important to understand. A tech project lead knows about programming and development and such, and can teach those things, while an agile coach pays equal attention to organizational goals, and cultivates the understanding and value of these things within the team.
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1. From Project Leader to Agile LeaderTransition from a subject-matter expert to one who transforms his or her team into experts.

2. From Project Leader to Agile LeaderAllow the team to find its own solutions to problems instead of getting impatient and taking over.

3. From Project Leader to Agile LeaderPromote business-value delivery over deadlines and technical options.

4. Traits of Agile CoachesReading a room. They sense emotion in the air within the team and react with sound leadership and direction.

5. Traits of Agile CoachesCultivating curiosity. They love the challenge of seeking answers, and inspire this trait within their team.

6. Traits of Agile CoachesFresh thinking. "That's the way we've always done it" is no answer. They ask “Why?” and “Why not?”

7. Traits of Agile CoachesFlexibility. Chaos and destruction are building blocks for making something better.

8. Traits of Agile CoachesConfidence. They're fine with being wrong. They own up to it and move on.

9. Traits of Agile CoachesTransparency. They keep the project, including everyone's role and overall goals, visible to all.

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