10 Ways IT Employees are Different from Everyone Else - 'Geeks “at the keyboard” know more about the technology than their managers do.'



What it means: Glen calls this the knowledge inversion and points to the fact that it is counter to the usual management hierarchy in business, where a superior typically knows more about specialized subjects than her subordinates. Because technology changes so quickly, though, it just isn't true for geeks and their bosses. A CIO will always know less about the intricacies of the technologies than the folks in the trenches, even if he or she was once one of them, Glen says.


Baseline's first installment of a four-part series on how to get the most from your IT role players.


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