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10 Ways IT Employees are Different from Everyone Else - 'Geeks “at the keyboard” know more about the technology than their managers do.'

 
 
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What it means: Glen calls this the knowledge inversion and points to the fact that it is counter to the usual management hierarchy in business, where a superior typically knows more about specialized subjects than her subordinates. Because technology changes so quickly, though, it just isn't true for geeks and their bosses. A CIO will always know less about the intricacies of the technologies than the folks in the trenches, even if he or she was once one of them, Glen says.

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Baseline's first installment of a four-part series on how to get the most from your IT role players.

 
 
 
 
 

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