Identity Theft: Providence Healths Serious Pain - ' Providence Base Case '
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Providence Health & Services Base Case
Headquarters: 506 Second Ave., Suite 1200, Seattle, WA 98104
Phone: (206) 464-3355
Business: Provides health-care services—including inpatient, outpatient, primary and home care—as a nonprofit in five states. Also provides health plans.
Chief Executive Officer, Oregon Region: Russ Danielson
Chief Information Officer, Oregon Region: Laureen O'Brien
Financials in 2005: $4.36 billion in net revenue; $308.2 million in net income.
Challenge: Protect and secure patient data throughout its entire organization.
Baseline Goals:
Increase revenue from patients by 7.7% or more in 2006.
Boost net income by at least 36.6% in 2006.
Increase funding for community programs by 11.7% or more in 2006.
Maintain or reduce operating expenses as a percent of operating revenue, which stood at 95.3% in 2005.
Health Care 
