Cost-cutting remains a major focus of IT strategy. One successful approach involves managed IT services, which can yield meaningful savings “even when implemented on small scale,” says Carolyn April, director of the Computing Technology Industry Association (CompTIA). The not-for-profit group recently surveyed 400 IT and business professionals, as well as 364 IT channel firms. One key finding: companies using managed IT services aren’t cutting jobs. Quite the contrary, they view managed services as a way to free up IT staff to work on other projects that will more directly contribute to revenue-generating activities. So, at least at first glance, managed IT services seem to benefit just about everyone.
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