Opinion: Apple's OS X Leopard: A Business Wish ListBy David Morgenstern | Posted 2006-06-28 Print
We will all welcome the bells and whistles, but Apple needs to show us the beef. Here are some important features that should be in the forthcoming Leopard version of Mac OS X.
What is coming in Mac OS X 10.5, code-named Leopard? Does anyone outside the executive suite in Cupertino really know? Putting aside the half-baked rumors and hoax pages floating around Web, the truth must wait for Steve Jobs' keynote address at the company's WWDC (Worldwide Developers Conference) in early August.
But that shouldn't stop us from dreaming.
While the current Tiger version was updated this week, it's easy to see some scruffy bits in its coat. Or rather, missing features in the interface as well as in what's under the surface: troublesome performance at times and spotty integration of its services and applications.
Here's a short list of OS X improvements that I would like to see in Leopard:
1. More support for small businesses. While the enterprise may be the hardest nut for Apple to crack, SMBs (small and midsized businesses) may take to the new Mac platform's Intel compatibility and its powerful but user-friendly OS. Apple is leaving money on table in this market.
However, the Mac platform needs an application or an integrated suite that provides the functions of Microsoft Outlook on the Windows platform.
While the integration of Apple Mail, Address Book and iCal functions are fair for single users, it's way below the level needed for business users.
In a business, people need to seamlessly share calendars, set group appointments and link to shared files and resources. This isn't available now on the Mac.
Perhaps services for iCal and Mail, for example, could be added to OS X Server. Even better, let companies run their own .Mac servers, which could support its services within an organization, such as iDisk integration and file sharing.
If that's out of Apple's business model, then it really must shape up .Mac services for business customers. (Apple should do this anyway since the service is shaky at times for current individual users.)
On the other hand, Apple should also offer a full Exchange client in Leopard. Or add the equivalent compatibility to the existing information management applications. It should let a Mac user connect to the same services that Windows users find in Outlook and without giving problems to Windows admins.
And before you mention them: Microsoft's Exchange clients for the Mac are either behind the times or crippled. Microsoft can't be trusted with Mac connections to Exchange and other Windows services.
2. Improved Windows support through virtualization. Apple execs have made plain that the Boot Camp Assistant will move out of testing stage around the time of Leopard's release. However, we want more.
Running Windows on the new Intel Macs is the last argument for switchers. Support for Windows removes another barrier to entry to the platform. Even better, the Windows performance of business machines such as the MacBook Pro is very good.
Instead of rebooting into Windows with Boot Camp, we should have an Apple supported virtualized environment for Windows XP and Vista. This capability is offered now through third-party software from Parallels; and VMware has it working in the back room.
To be honest, I would prefer Apple to offer a Windows compatibility environment such as the Wine project for Linux.
This would let Mac users simply install a Windows program and run it in a window on the desktop.
"That would be like getting an early birthday present—people would be overjoyed if that happened," one IT manager in a mixed shop told me.
However, Apple can't afford to rile Microsoft right now (or at any time, really). Microsoft can see the advantage of Mac users running copies of Windows on Intel Macs. But something like Wine would set off fireworks in Redmond.
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