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"We Really Did Screw Up"



By Kim S. Nash
2007-05-14
Article Views: 24738
Article Rating:starstarstarstarstar / 2

  Table of Contents:
  1. "We Really Did Screw Up"
  2. ' Patients Wait'
  3. ' Kaiser'
  4. ' Bad Handoff No'
  5. ' Bad Handoff No'
  6. ' Fight Over Medical Records'
  7. ' No Complaint System'
  8. ' Finger'
  9. ' Technology, Finally'

The information management problems that beset Kaiser Permanente's kidney transplant program.

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