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66 percent of customers want to use mobile phones to check that the products they want are in stock before going to the store.
62 percent of those who shop via mobile phone would be willing to buy products advertised in magazines/billboards by sending a text.
33 percent of survey participants are likely to follow a retailer on a social-networking site.
36 percent of consumers are willing to use at least two technologies to browse for and buy products.
48 percent of Gen Y consumers will use at least two technologies to browse for/buy products, followed by Gen Xers (41 percent), post-Boomers (32 percent) and Boomers (22 percent).
92 percent of consumers want to use Web sites to compare prices; 71 percent want to use mobile phones to compare prices; 79 percent want to use Web sites to access/print coupons.
75 percent of consumers want to use Web sites to access information about their personal accounts.
75 percent of consumers want to use mobile phones to find out where the nearest store is located.
78 percent of consumers are willing to collaborate with retailers in developing new products/services that meet their needs.
64 percent who want to shop via digital TV are willing to buy products advertised on programs by pressing a remote-control button.
61 percent of respondents are prepared to spend more money with retailers who implement their suggestions.
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